Call Customer Service: 02380 517067


Fax No:                         02380 051074


Meet the team

Paul Sheldon, Director Sales and Operations       

Paul Sheldon

COO - Director Sales and Operations

Mail Paul Sheldon 

Phone: 02392 009071


Jason Coughlan

Operations &
Customer Success Manager

Mail Jason Coughlan

Phone: 02392 009073

Marcia Fitzjohn

Ecommerce & 
Sales Development Manager

Mail Marcia Fitzjohn

Phone: 02392 009073

Paul – With a strong operational background, he is always seeking ways to improve the business, and the service offered to our customers. This is reinforced by his open and honest approach to business. 

Jay - With an extensive knowledge of business operations, strong planning skills, combined with strategic and analytic thinking, he really is great at managing the customer journey. Putting the customer first every step of the way.

Marcia – has great experience of managing a variety of online shopping platforms. Combining this with her operational retail experience, enables her to offer a great customer experience at all stages of the customer journey.

Lu Wheeler, Office Manager       Josephine Duff

Lu Wheeler

Customer Service Manager

Mail Lu Wheeler

Phone: 02392 009072


Santana Victoria Pearce

Customer Service Advisor

Mail Santana Victoria Pearce

Phone: 02392 009073


Josephine Duff

Customer Service Advisor

Mail Josephine Duff

Phone: 02392 009073

Lou – A customer focused Office Manager, who has been with FTG from the beginning, so carries a wealth of experience for us. Bubbly and outgoing with a assion of getting things right for the customer. 

  Santana – A Customer Service advisor withunt of experience. She has a great rapport with customers, and will do whatever she can to exceed expectations.  Josie – An experienced Customer Service advisor, who builds great relationships with customers. Nothing is a problem for her, and she will always go that extra mile to help customers.


    David Robinson, Finance Manager

Edward Alfred Dixon

Customer Service Advisor

Mail Edward Alfred Dixon

Phone: 02392 009073


Charlie Ruttle

Finance Customer Advisor

Mail Charlie Ruttle

Phone: 02392 009073


David Robinson

CFO - Finance

Mail David Robinson

Phone: 07753 745079

Edward – A genuinely friendly customer service advisor, with the ability to identify customer needs and provide a great customer experience. He thrives in providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction. Charlie - Has a flair for customers and finances. Her wealth of financial experience and rapport with customers is a great strength within the business, and in turn for our customers. 

David – Has an excellent analytical approach to work, and is committed to ensuring our accounts are in good order. This is passed on to our customers, by ensuring their accounts with us are accurate.

Rafal Smiechowski, Warehouse Manager   Anita Lund, Marketing Manager

Rafal Smiechowski

Warehouse Manager

Mail Rafal Smiechowski

Phone: 02392 009075


Anita Lund

Marketing Manager

Mail Anita Lund

Phone: +45 42734002


Roger Cribb

Agent Midt England

Mail Roger Cribb

Phone: 07515 571671

Rav – In control of our Warehouse operation since we opened FTG’s own Warehouse. His drive ensures that warehouse is a centre for Operational Excellence.   

Anita – Has a real passion for bringing our product and brand alive. She always ensures that our customers have the best marketing material, to help them successfully sell our product.  Roger  –  Our Agent covering the Midlands. Roger is a down to earth people person, with a great hands on approach. He has great deal of product knowledge, which he passes onto his customers. Get in touch if you would like any advice or to arrange a visit.

Iain MacVinish

Jens Ole Steens Sorensen, CEO

Claus Steen Sorensen, CEO

Iain MacVinish

Agent Scotland & North England

Mail Iain MacVinish

Phone: 07402 438589 

Jens Ole Steen Sorensen


Mail Jens Ole Steen Sorensen

Phone: +45 27834255

Claus Steens Sorensen


Mail Claus Steen Sorensen

Phone: +45 42734001 

Ian  –  Our Agent covering Scotland & North England. Iain has a wealth of furniture experience, and a great know-ledge of the local marketplace. A great people person, so get in touch if would like any advice or to arrange a visit.

Jens Ole – Is a production engineer, previous owners of one of the largest furniture manufacturers in Denmark. A passion for quality and QC inspection,  products have to be 100% right. 

Claus – A real cabinetmaker. Life experience and passion for furniture. constantly looking for ways to bring added value for customers and looking at ways to improve daily. 

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