Call Customer Service: 02380 517067


Fax No:                         02380 051074


Meet the team

Paul Sheldon, Director Sales and Operations       

Paul Sheldon

COO - Director Sales and Operations

Mail Paul Sheldon 

Phone: 02392 009071


Jason Coughlan

Operations &
Customer Success Manager

Mail Jason Coughlan

Phone: 02392 009073

Marcia Fitzjohn

E-commerce & 
Sales Development Manager

Mail Marcia Fitzjohn

Phone: 02392 009075

Paul – With a strong operational background, he is always seeking ways to improve the business, and the service offered to our customers. This is reinforced by his open and honest approach to business. 

Jay - With an extensive knowledge of business operations, strong planning skills, combined with strategic and analytic thinking, he really is great at managing the customer journey. Putting the customer first every step of the way.

Marcia – Has great experience of managing a variety of online shopping platforms. Combining this with her operational retail experience, enables her to offer a great customer experience at all stages of the customer journey.

      Josephine Duff

Santana Pearce

E-commerce & Sales Assistant

Mail Santana Victoria Pearce

Phone: 02392 009076


Catherine Winn

Customer Service Team Leader

Mail Catherine Winn

Phone: 02392 009073


Josephine Duff

Customer Service Advisor

Mail Josephine Duff

Phone: 02392 009073

Santana – Has now joined the sales team and is developing her skills within E-commerce & Sales. This has come naturally to her from many years experience in customer service. She has a great rapport with customers, and will go above and beyond to exceed the retailers expectations. 

  Catherine – A driven and dynamic leader, with 14+ years of knowledge and experience of providing expert customer service. She has a real flair for building and maintaining customer relationships.

Josie – An experienced Customer Service advisor, who builds great relationships with customers. Nothing is a problem for her, and she will always go that extra mile to help customers.

Edward Dixon

Customer Service Advisor

Mail Edward Alfred Dixon

Phone: 02394 212094

Abbie Finch

Customer Service Advisor

Mail Abbie Finch

Colby Maguire

Operation Assistant

Mail Colby Maguire

Edward – A genuinely friendly customer service advisor, with the ability to identify customer needs and provide a great customer experience. He thrives in providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction.

Abbie – A young and enthusiastic Customer Service Advisor, who thrives on helping people to resolve queries in the best possible way with her warm confident approach. 

Colby – Has great communication skills, and values assisting customers in the best way. A smooth operation is really important to him.

  David Robinson, Finance Manager   Rafal Smiechowski, Warehouse Manager

Charlie Ruttle

Finance Customer Advisor

Mail Charlie Ruttle

Phone: 02392 009070


David Robinson

CFO - Finance

Mail David Robinson

Phone: 07753 745079


Rafal Smiechowski

Warehouse Manager

Mail Rafal Smiechowski

Phone: 02392 009075

Charlie – Has a flair for customers and finances. Her wealth of financial experience and rapport with customers is a great strength within the business, and in turn for our customers. David – Has an excellent analytical approach to work, and is committed to ensuring our accounts are in good order. This is passed on to our customers, by ensuring their accounts with us are accurate.  Rav – In control of our Warehouse operation since we opened FTG’s own Warehouse. His drive ensures that warehouse is a centre for Operational Excellence.

Anita Lund, Marketing Manager   Iain MacVinish

Anita Lund

Marketing Manager

Mail Anita Lund

Phone: +45 42734002


Roger Cribb

Agent Midt England

Mail Roger Cribb

Phone: 07515 571671


Iain MacVinish

Agent Scotland & North England

Mail Iain MacVinish

Phone: 07402 438589 

Anita – Has a real passion for bringing our product and brand alive. She always ensures that our customers have the best marketing material, to help them successfully sell our product. 

Roger – Our Agent covering the Midlands. Roger is a down to earth people person, with a great hands on approach. He has great deal of product knowledge, which he passes onto his customers. Get in touch if you would like any advice or to arrange a visit. Iain – Our Agent covering Scotland & North England. Iain has a wealth of furniture experience, and a great know-ledge of the local marketplace. A great people person, so get in touch if would like any advice or to arrange a visit. 

Jens Ole Steens Sorensen, CEO

Claus Steen Sorensen, CEO

Jens Ole Steen Sorensen


Mail Jens Ole Steen Sorensen

Phone: +45 27834255

Claus Steens Sorensen


Mail Claus Steen Sorensen

Phone: +45 42734001  

Jens Ole – Is a production engineer, previous owners of one of the largest furniture manufacturers in Denmark. A passion for quality and QC inspection,  products have to be 100% right Claus – A real cabinetmaker. Life experience and passion for furniture. constantly looking for ways to bring added value for customers and looking at ways to improve daily.