Call Customer Service: 02380 517067

Email:         info@furniture-to-go.co.uk

Fax No:                         02380 051074

 

All about delivery

 

We believe that unique and quick delivery options will make a great difference to our customers. We want to bring great value whether our customers focus on lead time, price or flexibility. Furniture To Go have what it takes to give our customers what they want. We cater for every customer requirement from regular full container loads down to home delivery on single items – it is all up to the customer. With our warehouse in the UK, Furniture To Go offer next day delivery on more than 20,000 stock items.

 

 

Same day despatch

If you place an order by 3PM, and the product is in stock – we will despatch it the same day. This can be direct to your store, or direct to your customer.

 

 

Home delivery

If a customer comes into your store, and likes a product that you do not stock – we can home deliver it for you direct to your customer, from our warehouse. This is a great option for you to advertise an extended range, and still supply it to a customer, without holding the product in stock.

 

 

Dropship

With the world of E-Commerce developing at a rapid pace, we have the solution for you. You can choose to sell our products on your platforms, and we will deliver them for you, on a next day basis. Our FTP stock system, gives you real time stock levels, so that you can manage your customers’ expectations. We stock it, you sell it, we deliver it – it’s that simple.

 

 

Delivery information UK and Ireland

Our Store and Home Delivery prices include delivery for most mainland areas, but for following postcodes extra delivery Surcharge will applies. 

 

Zone Area District Surcharge Up to Kg Additonal Kg surcharge
C AB  13-14/21-23/30-39/41-45/51-56 £8,14 10 Kg £0,37
C IV  1-99 £8,14 10 Kg £0,37
C KW  1-14 £8,14 10 Kg £0,37
C PA  20-38/60/80 £8,14 10 Kg £0,37
C PH  11-40/49-50 £8,14 10 Kg £0,37
D BT  1-82 £11,38 10 Kg £0,42
E IM  1-99 £18,94 10 Kg £0,37
E KA  27-28 £18,94 10 Kg £0,37
E PH  41 £18,94 10 Kg £0,37
E IE  Southern Ireland £18,94 10 Kg £0,37
F HS  1-9 £56,74 20 Kg £0,47
F KW  15-17 £56,74 20 Kg £0,47
F PA  42-49/61-78 £56,74 20 Kg £0,47
F PH  42-44 £56,74 20 Kg £0,47
F ZE  1-3 £56,74 20 Kg £0,47
G GY  1-10 £54,58 20 Kg £0,52
G JE   1-5 £54,58 20 Kg £0,52

 

 

Transportation damages

Our high specification packaging for products, is designed for transportation through a home delivery network. We do appreciate that on a small number of occasions damages do occur. If a product is damaged upon delivery, this should be signed as damaged and refused. You should then contact us straight away, so that we can assist with the problem. If damage is discovered when the product has been accepted, we will of course offer spare parts, no questions asked. All you need to do is contact Customer Services, and they will assist you in making sure we select the right part for you.

 

 

Replacement parts 

Our factory has in place a high standard of quality checks; however, in the unlikely event you have a damaged or missing part, you can go on line and order the item Replacement parts. The replacement part will be dispatched direct to you from our UK warehouse or factory.